Your Privacy is Important to Us
Purpose of Data Processing
We process your personal data for the following purposes:
- Contract fulfillment: To provide our courses and services, process payments, and communicate regarding your orders.
- Customer support: To answer your inquiries, provide support, and improve our services.
- Marketing: To send newsletters, course updates, and relevant information (only with your consent).
- Analytics: To improve our website, analyze user behavior, and optimize our courses.
- Legal obligations: To comply with legal retention requirements and adhere to regulatory standards.
Data Retention Period
We store your personal data only as long as necessary for the purposes specified:
- Course data: As long as your account is active and up to 3 years after termination (for support purposes).
- Payment data: 10 years after the last transaction (tax retention requirement).
- Newsletter: Until unsubscribed or consent is withdrawn.
- Log files: 7 days (for security purposes).
- Contact inquiries: 3 years after the last contact.
Data Transfers to Third Countries
Some of our service providers are based outside the EU (e.g., Google Analytics in the USA). In such cases, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses from the EU Commission or certifications like the EU-US Privacy Shield.
Data Security
We implement technical and organizational measures to protect your personal data from loss, destruction, manipulation, and unauthorized access:
- SSL/TLS encryption for all data transmissions
- Regular security updates for our systems
- Access controls and authorization concepts
- Regular backups
- Employee training on data protection
Your Rights
You have the following rights regarding your personal data:
Right of Access
You have the right to obtain information about the data we store.
Right to Rectification
You can request the correction of inaccurate data.
Right to Deletion
You can request the deletion of your data (under certain conditions).
Right to Restriction
You can request the restriction of processing your data.
Right to Data Portability
You can request the transfer of your data to another provider.
Right to Object
You can object to the processing of your data (based on legitimate interest).
Right to Withdraw Consent
You can withdraw your consent at any time.
Right to Lodge a Complaint
You can file a complaint with a supervisory authority.
To exercise your rights, please contact us at [email protected] or send mail to the address provided above.
Cookies and Tracking
We use cookies and similar technologies on our website. Detailed information can be found in our Cookie Policy.
Changes to This Privacy Policy
We reserve the right to update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. The current version is always available on this page.
Last updated: January 15, 2025
Contact
If you have any questions regarding our privacy policy or the exercise of your rights, you can contact us at any time:
Analyticro
1234 Innovation Drive, Suite 567, Silicon Valley, CA 94043, USA
Email: [email protected]
Phone: +1 (650) 123-4567